From box to first light in four steps.

You’ll Need:

• A smartphone (iOS 18.0+ or Android 8.1+)
• The LIFX app (download from App Store or Google Play
• A 2.4 GHz Wi-Fi network (Most smart devices require 2.4 GHz. If your router combines 2.4 GHz and 5 GHz, that’s usually fine.)
• Your Wi-Fi password
  

Important Notes:

• Keep your phone near the light during setup.
• Make sure Bluetooth is enabled.
• Ensure your phone is connected to the same Wi-Fi network you want the light to use.

Installation type (choose one)

• Low voltage — connects to an existing 12V outdoor lighting transformer. Best if you already have a low voltage garden lighting system installed.
• Mains powered — plugs into a standard outdoor outlet. Best for new installs with no existing transformer.

If using low voltage

• Check your transformer has sufficient wattage available — you need at least 85W allowance remaining after wiring calculations
• Your system must be 12V
• Clamp the provided cable to your low voltage system wire, the same way you'd connect any other garden lighting accessory

If using mains powered

• Use a GFCI-protected outdoor outlet
• Do not use an extension cord unless the plug can be fully and firmly inserted — do not alter or replace the plug

Mounting method (choose one)

• Ground stake — for garden beds and soft soil
• Surface mount — for wood, masonry, pavers, or other solid surfaces using channels fixed with screws or double-sided adhesive

Ground stake steps

1. Lay the Neon Flex out and bend it into your desired shape before fixing anything down.
2. Press the ground stake firmly into the soil until fully seated. If the ground is hard, wet or loosen the soil first — a rubber mallet can help.
3. Press the Neon Flex into the channel along its full length until it seats securely.

Surface mount steps

1. Lay the Neon Flex out and plan your shape before attaching anything.
2. Position the channels in the desired shape. For screws: attach through the holes provided. For adhesive: peel the backing and press firmly onto a clean, dry surface.
3. Press the Neon Flex into the channel clips along its full length until fully seated.

Connecting to power (all mounting types)

1. Ensure the product is disconnected from power before assembling or positioning.
2. Connect the cable to the Neon Flex wire — align the two connector sides, then screw the cap over the join tightly to ensure a waterproof seal.
3. Cap any unused connector ports — never leave a port uncapped outdoors.
4. For low voltage: clamp the other end of the cable to your system wire at the transformer run, as you would any other garden lighting accessory. For mains: plug into an appropriate outdoor outlet.

Detection sweep & pairing

1. Power on. If the flex was connected before you powered the controller, it will automatically run a detection sweep along the full length.
2. If you connected the flex after powering the controller, press the button on the controller for 2–3 seconds. A light will run the full length of the Neon Flex as it detects it.
3. Download the LIFX app (iOS 14+, Android 8+) and sign in. Tap + in the bottom right to add your light — connect to your 2.4 GHz Wi-Fi network when prompted.
4. To use Matter, scan the code on the back of the manual from within your smart home platform. A Matter-enabled hub (Google, Apple, or similar) is required for home & away automations.