Complete Setup Guide
Welcome! This guide will walk you through setting up your LIFX Neon Flex using either the LIFX app (Wi-Fi setup) or Matter (QR code setup).
1. What's In the box
- LIFX Neon Flex LED rope light
- LIFX controller
- Power supply
- Installation channels
- 3M adhesive
- Screws
2. Before You Start
You’ll Need:
- A smartphone (iOS or Android)
- The LIFX app (download from App Store or Google Play)
- A 2.4 GHz Wi-Fi network (Most smart devices require 2.4 GHz. If your router combines 2.4 GHz and 5 GHz, that’s usually fine.)
- Your Wi-Fi password
Important Notes:
- Keep your phone near the lamp during setup.
- Make sure Bluetooth is enabled.
- Ensure your phone is connected to the same Wi-Fi network you want the lamp to use.
3. Powering On Your Flex
Once plugged in.
Simply power on the light at the switch and ensure it is powered on.
4. Choose Your Setup Method
Choose your device
On iOS, you can set-up in two ways:
We recommend Matter for the most realiable set-up. Use Wi-Fi if have lost the QR code or can not access it.
iOS Onboarding via Matter QR code step-by-step:
- Plugin the light and power it on.
- Open your LIFX app and tap the + icon in the bottom right of the screen.
- Tap New Product followed by New Light.
- Tap Scan QR Code and use the phone's camera to scan the QR code. Alternatively, type in the 11-digit Matter code located on the product (or Manual).
- Tap Add to LIFX and Choose Home from the list.
- Wait for the Home app to connect to the light.
- Select a light Location (e.g. Bedroom) and give the light a Name (e.g. Bedside Lamp).
- You're all set.
iOS Onboarding via WiFi step-by-step:
- Plugin the light and power it on.
- Open your LIFX app and tap the + icon in the bottom right of the screen.
- Tap New Product followed by New Light.
- Tap on the link Set Up Device Manually.
- Go to the Wi-Fi Setting of your device.
- Matter: From Other Networks, select the LIFX Light.
- HomeKit: LIFX will initially appear in the Set Up New Device Section, after 15 minutes it will then move to the Other Networks section. From Other Networks, select the LIFX Light.
- Navigate back to the LIFX App.
- Select your Wi-Fi and enter the password.
- Wait until your light is connected via Wi-Fi, this can take up to a minute.
- Finish set-up by selecting a Group (e.g. Bedroom) and give the light a Name (e.g. Bedside Lamp).
- Opt-in or out of any Suggested Routines.
- You're all set.
On Android, you can set-up in two ways:
We recommend Matter for the most realiable set-up. Use Wi-Fi if have lost the QR code or can not access it.
Android Onboarding via Matter QR code step-by-step:
- Plugin the light and power it on.
- Open your LIFX app and tap the + icon in the bottom right of the screen.
- Tap New Product followed by New Light.
- Tap Scan QR Code and use the phone's camera to scan the QR code. Alternatively, type in the 11-digit Matter code located on the product (or Manual).
- Tap Add to LIFX and Choose Home from the list.
- Wait for the Home app to connect to the light.
- Select a light Location (e.g. Bedroom) and give the light a Name (e.g. Bedside Lamp).
- You're all set.
Android Onboarding via WiFi step-by-step:
- Plugin the light and power it on.
- Open your LIFX app and tap the + icon in the bottom right of the screen.
- Tap New Product followed by New Light.
- Tap on the link Set Up Device Manually.
- Select your new LIFX light when it appears
- Select your Wi-Fi and enter the password.
- Wait until your light is connected via Wi-Fi, this can take up to a minute.
- Finish set-up by selecting a Group (e.g. Bedroom) and give the light a Name (e.g. Bedside Lamp).
- Opt-in or out of any Suggested Routines.
- You're all set.
Installation Video
Where's my QR Code?
You can find your QR code in the back of your product manual. The manual is included in your small kit box, with the attachment accessories, power plug and controller.
Lost your manual?
Don't worry, you can also find the QR code and 11-digit Matter code printed on the back of your ceiling light.
Some older model LIFX products may have an Apple HomeKit QR Code and do not support Matter unless they can be firmware updated. A list of products that can be updated to Matter is available here.
Installation Options
Choose Your Installation Adventure
Decide between the "Easy Peasy" 3M adhesive or the "Rock Solid" screw-in channels for installation.
For each option you can mount it using the back of the channel OR the side, which is ideal for lighting edges.
Easy Peasy (3M Adhesive): If you're all about convenience and can't wait to get your Neon Flex party started, go for the 3M adhesive. Stick it, and you're good to glow.
Rock Solid (Screw-In Channels): For those who like to commit, opt for the screw-in channels. It's like promising your Neon Flex a lifetime of stability.
Pro Tip: The 3M Adhesive is designed to support the screw-in channels and are not intended to be used directly on the Neon Flex itself.
Getting the Flex on your wall (or other surfaces)
Attach the channels to your chosen surface and press your Neon Flex into the attached channels, bending and shaping it to suit your design. You can wrap it around walls, furniture edges, windows, doors, or any architectural features in your space.
Your Flex should bend in one direction naturally, don't force it to bend if you feel resistance.
Is the LIFX Neon Flex safe to bend?
The Neon Flex is designed to be bent so you can make custom patterns and designs.
When unboxing the Neon Flex, you will notice that it comes package already coiled. You may bend the Neon Flex in line with it’s current curvature.
Twisting it, bending it too sharply or bending it in the opposite direction may cause damage and you will be doing so at your own risk.
Please be advised that damage caused from misuse will void your LIFX Neon Flex warranty.